Frequently Asked Questions

Frequently Asked Questions

How Care Works at M Health

M Health is a woman-owned and woman-operated telemedicine practice focused on the intersection of mental health, hormonal transitions, and metabolic health.

Many patients experience changes in mood, sleep, focus, and metabolism during hormonal shifts throughout life, including pregnancy, postpartum, perimenopause, menopause, and andropause. These transitions can influence mental health, energy, cognition, and metabolic function, and symptoms are often treated separately even though they are closely connected.

Some patients seek care for general psychiatric concerns, while others desire a hormone consultation for perimenopause or menopause symptoms. Care at M Health is designed to provide thoughtful evaluation and individualized treatment planning.

Evaluation may focus on mental health concerns alone, or more comprehensively when mood, hormonal, and metabolic factors may be interacting. The approach is tailored to each patient’s needs and goals.

Many patients come to M Health wondering whether their symptoms may be related to stress, ADHD, hormonal changes, trauma, sleep disruption, or metabolic health. Often the answer involves more than one factor, and care is designed to help clarify these connections and develop an effective treatment plan.

Step 1: Schedule an Appointment

Appointments are scheduled online through the patient portal. After scheduling, you will receive a brief pre-screening questionnaire to complete. This helps us better understand your concerns and ensure that the practice is a good fit for your needs.

Patients must:

• Be 16 years or older
• Be located in Montana during telehealth visits
• Have access to a private location and reliable internet connection

Step 2: Pre-Screen Review

Once your pre-screening questionnaire is submitted, responses are reviewed to ensure the practice is an appropriate fit for your needs.

If additional clarification is needed after reviewing the pre-screening information, we may reach out to you prior to your appointment.

Step 3: Complete Intake Forms

If approved, you will receive new patient intake forms through the patient portal to complete prior to your appointment.

These forms may include:

• medical history
• psychiatric history
• medication history
• symptom questionnaires
• consent forms

Completing these forms before the visit allows the appointment to focus on discussion, evaluation, and treatment planning.

Step 4: Initial Evaluation

The first appointment is a comprehensive evaluation. During this visit we may discuss:

• current symptoms
• mental health history
• hormonal and reproductive history
• sleep and lifestyle factors
• metabolic health
• previous treatments and medications

Many symptoms such as anxiety, brain fog, sleep disruption, mood changes, and weight changes may have overlapping causes. The goal of the evaluation is to understand the full picture.

Step 5: Treatment Planning

Treatment recommendations are individualized and may include:

• psychiatric medication management
• hormone therapy when appropriate
• metabolic or weight-related treatment options
• lifestyle and behavioral strategies

Some visits may also include brief cognitive or behavioral interventions, though ongoing psychotherapy is not provided by the practice.

Patients who would benefit from regular therapy are encouraged to work with a licensed therapist alongside medication management.

Step 6: Follow-Up Care

Follow-up visits are important to monitor symptoms, review treatment response, and adjust treatment as needed.

In most cases:

• a follow-up visit is recommended within 30 days after starting or adjusting treatment
• ongoing follow-up visits typically occur every three months, or as clinically appropriate

Laboratory Testing

Evaluation and treatment at M Health may require laboratory testing. This may include blood tests or urine testing, depending on the clinical situation.

For perimenopause, menopause, and metabolic health, laboratory testing may be used to evaluate hormone levels, metabolic markers, and other relevant health indicators.

For mental health care, laboratory testing may also be recommended to help evaluate potential medical contributors to symptoms and to ensure safe prescribing of certain medications. Certain medications may also require periodic laboratory monitoring to ensure safety and effectiveness.

Recent laboratory results from the past 1–2 years may sometimes be used when appropriate. However, additional or updated testing may be required before certain treatments can be initiated or continued.

Some laboratory companies have policies that make it difficult for outside providers to order testing. In these situations, patients may be asked to obtain laboratory testing through their primary care provider (PCP). If this occurs, clear guidance will be provided regarding which tests are recommended so testing can be completed efficiently.

Treatment recommendations may be adjusted once laboratory results are available.

Middle-aged woman in Montana enjoying outdoor clarity and mental wellness

You’re Not Alone.

You are navigating a significant biological transition, and we understand the unique psychological architecture of the perimenopausal brain.

Reclaim your cognitive clarity and emotional balance today!